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Holly Cafalone

Operations Manager

Enthusiastic and self-motivated multi-tasker, mother of two and operations expert.

Holly Cafalone, Operations Manager: A woman with shoulder length brown hair in a pink blouse working at her computer. company headshot photo.

Operations Expert and Passionate Client Service Leader.

Holly is responsible for managing the daily activities within the operations department and serves as an intermediary between the Operations Department and the Head of Client Service.

Holly joined Strategic in 2018 and serves as the Daily Operations Lead. She responsible for managing the daily activities within the operations department (e.g., Client Service, Reporting, Client Systems set-up, etc.) and serves as an intermediary between the Operations Department and the Head of Client Service.

Holly brings complex technical knowledge and strong leadership skills to her role as the Daily Operations Lead at Strategic. Previously, Holly served as an Operations Team Leader at M. Griffith Investment Services, Inc., where she was responsible for maintaining and managing all aspects of the Operations Department. Holly began her career at Alliance Bank N.A. where she served as the Computer Operations Coordinator.

Education
  • Business Administration, MVCC

Community Service
  • Oneida Area Day Care Center, Board of Directors, President

Beneath the Surface

Claim to Fame

She is always down for a Chicken Riggie cook-off. According to her husband, she beats most restaurants, even though she is not Italian or from Utica!

Enjoys

Cooking, Amazon shopping, being silly with her kids and helping others.

Family

Lives in Oneida with her husband and two kids, Samuel & Gianna.

No one is in control of your happiness but you; therefore, you have the power to change anything about yourself or your life that you want to change.

Barbara Deangelis